When you call, whatever someone gives you, you pick it up
Microphones, ice cream, large trophies, even underwear, large dogs, meteor hammer…When you’re on the phone, whatever someone hands you, you pick it up, don’t you believe it?
Japan’s variety show “Wednesday’s City Center” did one such experiment. Give TA something unexpected when the experimenter answers the phone. They tried microphones, ice cream, big trophies, even underwear, big dogs, meteor hammers. I didn’t expect all the people who answered the phone to answer it, and it took a while to react.
It’s a funny picture. But if you think about it, when we answer the phone, we really don’t pay much attention to the things around us, it’s easy to enter a state of “selflessness”, and the noise around us is automatically blocked.
Why don’t you pick up something when you answer the phone?
Why do you take everything you give when you answer the phone? In fact, when making a phone call, the cognitive resources of attention are occupied, making it difficult to perform other actions at the same time.
Kahneman believes that attention is a limited cognitive resource, the processing of stimulation needs to occupy cognitive resources, the more complex the stimulus or processing, the more cognitive resources occupied.
People are like a drive with limited memory, and when cognitive resources are fully occupied, new stimuli will not be processed (unnoticed). When we take the initiative to mobilize cognitive resources on the “phone call”, the processing of other information is naturally weakened.
Unlike a face-to-face conversation, a phone call provides only a single source of information-sound. In order to accurately receive each other’s information and give an immediate response, we need a high degree of concentration, unlike in face-to-face conversations, each other’s expressions and movements can help understand the information.
So when the caller is struggling to understand the message across the street and process the response quickly, no matter how strange you give him, it won’t get noticed.
Single mind dual use
The allocation of cognitive resources is flexible, and people can mobilize the important information of limited cognitive resources according to the situation. That sounds easy. can we easily do two things at once? If I could watch a play while I was working, it would be a super-efficient use of time.
In fact, dual use can be done, the key is that we focus on “simple tasks” or “complex tasks.”
Simple tasks, which do not need to occupy too many cognitive resources, are usually unconscious, intuitive, can be less resources they need, or they can become subconscious behavior after practice.
Listening to pure music is a natural and simple task. we can do our work and listen to songs without having to identify cognitive resources to identify the lyrics.
Cycling is a task that needs to be practiced. the more skilled it is, the easier it is, and the less resources it occupies.
Complex tasks are usually conscious, rational and occupy more cognitive resources.
For the average person, answering the phone is a complex task for which a rational system is responsible, and it takes up most of our attention, and it’s hard to tell what it is in the face of something handed over by others. Whether I should take it, but just use the intuitive system to guide the action, naturally connected.
Answering everything on the phone is actually one of our great gifts.
Whether it’s making phone calls or other behaviors that require cognitive resources, our brains can skillfully “allocate” resources according to the ease of the task.